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Venue IT Support Representative
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Part-time
- Job Summary:Responsibilities:As a Venue IT Support Representative, the successful candidate will
- Provide onsite IT troubleshooting assistance as needed to venue administrative, operations and production staff.
- Identify, track and help to resolve persistent issues, and ensure venue technology problems, issues, or needs are reported to appropriate remote support or service delivery teams, following established escalation procedures.
- Act as an onsite liaison with remote IT support teams troubleshooting reported issues with venue technology
- Provide onsite assistance to tour production by helping to establish artist Internet connectivity or otherwise fulfill the terms of artist/tour IT riders prior to and on “day of show.”
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