Bird Rides, Inc

Problem solver DNA; ability to identify areas of improvement within processes and help execute those changes. Strong logical thinking, verbal, and quantitative reasoning, along with the ability to zoom out and see patterns. Lean manufacturing experience or training. We want people to succeed at Bird, so we give our teams plenty of time off to relax and recharge.. We also offer generous employer-paid healthcare coverage, on-demand doctor visits, childcare support, a pre-tax commuter account for mass transit or parking, a wellness stipend, and more.

warehouse manager

Our City Operations team is tasked with ensuring Birds are maintained and repaired quickly to a high standard.  The Vehicle Associate owns the development and execution of all partner repair training and upskilling/development that ensures Birds logistic providers are equipped to successfully deliver Birds mission. The Vehicle Associate will create content and host training both virtually and in person while creating content libraries to address the greatest skill gaps that Bird partners face while operating. The VA serves as an expert on our devices and products with the ability to communicate repair best practices to a diverse set of Bird stakeholders. As the first line of input for feedback from market operations, the Vehicle Associate also serves as a valued source of input for emerging issues and continued vehicle improvement efforts across engineering, product, supply chain, and operations teams.  **Who is Bird**
Bird is a global team guided by a shared vision: to make cities more livable through safe, sustainable electric mobility. From our first e-scooter ride in 2017 to the thousands of rides taking place every day, our passionate team and award winning custom vehicles have helped riders complete hundreds of millions of carbon-free trips in more than 250 cities around the world. And we're just getting started.
****Responsibilities****
* Build and manage a team of mechanics and other warehouse staff to ensure vehicles are repaired safely and to a high standard at scale.
* Hold the team accountable for fulfilling training needs.
* Coach Fleet Managers (often virtually) through troubleshooting and answer questions related to the vehicles, repairs, and spare parts
* Communicate with key stakeholders across the entire organization
* Become a subject matter expert on our vehicle, internal tools, processes, applications, and metrics
* Identify gaps in existing processes, propose and test solutions, and share results with leadership
* Work with leadership to implement best practices throughout the facility
* Drive a culture of safety, collaboration, and productivity
****Requirements****
* Bachelors degree
* 3+ years operations experience in a manufacturing or warehouse environment
* 2+ years leading a team
* Ability to drive a team towards goals and KPIs
* Problem solver DNA; ability to identify areas of improvement within processes and help execute those changes
* Strong logical thinking, verbal, and quantitative reasoning, along with the ability to zoom out and see patterns
****Preferred Qualifications****
* Technical (mechanical / electrical) experience
* Lean manufacturing experience or training
**Culture at Bird**
We're an ambitious, smart, and open-minded group. Our employees are passionate about our mission, and eager to complete their work at the highest level. The office itself is up tempo and supportive, because we care about each other. People first, people.
**Perks up**
We want people to succeed at Bird, so we give our teams plenty of time off to relax and recharge. We also offer generous employer-paid healthcare coverage, on-demand doctor visits, childcare support, a pre-tax commuter account for mass transit or parking, a wellness stipend, and more.
**Bird is the world**
Bird stands for a culture of inclusion. We celebrate different backgrounds, experiences, and perspectives  encouraging everyone to bring their authentic selves to work. We have a diverse environment that empowers our team to feel comfortable when they voice their opinions. For these reasons and more Bird is a proud equal employment opportunity employer. We welcome everyone regardless of their race, color, religion, sex, national origin, age, disability, veteran status, or genetics, and we are dedicated to to providing an inclusive, open, and diverse work environment.
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