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VA Account Manager
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$80,000 a year
Full-time
- To enable our clinicians to thrive, SonderMind defines care expectations while providing tools such as clinical note-taking, secure telehealth capabilities, outcome measurement, messaging, and direct booking.
- Act as the “Air Traffic Controller” alongside the Care Coordinators to resolve barriers to care for Veteran clients (including directly handling edge cases and escalations from the Veteran RN and MSAs) and ensure compliance with VAMC administrative requirements.
- Together with the Veteran Affairs Team leadership and Analytics partners, create monthly qualitative reports of VA site level relationships and use qualitative and quantitative data to inform learnings to scale and mature SonderMind’s Veteran offering.
- Professional clinician experience (ie LCSW, RN, LPN)
- An ability to navigate technical systems and complex remote work environments.
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