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UX Strategist Operational Experience
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Full-time
- Vanguard’s Financial Advisor Services division is looking for a highly motivated UX professional to direct the user experience strategy of digital products for our operations teams and the clients they serve.
- Define complex problems by applying qualitative and quantitative research, conceptualization, information architecture, and interaction design principles to execution.
- Employ narrative storytelling techniques in developing materials for presentation to stakeholders and leadership.
- Design and maintain user-centered, empathy-driven design artifacts (personas, archetypes, mindsets) based on user research, that are detailed and specific enough to guide design decisions.
- Expertise in all areas of user experience design (information architecture, interaction design, visual design, user research, design thinking).
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