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Utility Billing Operations Manager (Mon - Thurs)
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- And in the days, months and years in between, you'll be treated like family and invited to participate in fun events like Public Service Recognition Week, Halloween costume contests, wellness fairs, meditation sessions, chair massages, charitable causes, and so much more!
- Our City is home to the Seminole Casino Coconut Creek, Butterfly World, and the Coconut Creek Promenade.
- Manages and maintains responsibility for the integrity and effective operation of all utility billing functions and associated information technology systems, including billing, meter reading, cashiering, customer service, account maintenance, and collections functions
- Manages the meter services process, including but not limited to, overseeing timely entry of meter readings, data upload and download of meter reading devices, overseeing the contract for meter reading functions for billing, analyzing meter reading input for accuracy, and coordinating with the Utilities and Engineering Department as necessary to resolve issues
- Oversees major utility billing projects, including implementing innovations in the areas of meter reading (for example, implementing Advanced Metering Infrastructure, or AMI), interactive online systems, etc.
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