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User Experience Design Lead - AppleCare
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- Summary: AppleCare’s Support Programs User Experience team is seeking an experienced UX designer to create solutions that increase Customer satisfaction, drive cost savings and foster innovation for both Apple employees and Customers.
- Use UX research activities (contextual inquiry, interviews, testing, etc.)
- Experience working with Sketch, Adobe Creative Suite or similar tools.
- Experience in graphic design, motion graphics and creation of UI visual assets.
- Description: As a User Experience lead you will be involved in several areas of user experience design including: business & user needs analysis, user interviews, journey mapping, low fidelity prototyping (wire-framing), usability testing, and following deployment, monitoring and measuring adoption success.
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