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(USA) Operations Manager - Floor
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- Communicate with (or to) individuals or groups verbally and/or in writing (e.g. customers, suppliers, associates).
- Forecast staffing, workload and performance results to meet business demands for workload and performance results for area of responsibility.
- Monitor and ensure area of responsibility's compliance with Logistics and company quality and safety standards, policies, procedures and directives by developing, distributing, and/or maintaining procedures and supporting documentation.
- Identify and ensure associate, customer and supplier concerns are resolved, using own judgment or consulting others when needed.
- Supervise and manage associates and leaders in area of responsibility by giving direction, monitoring performance and providing feedback; identifying training and development needs and providing opportunities for learning and growth; teaching, supporting and modeling Logistics and company policies and procedures; and participating in the hiring, promotion, coaching, teaching, and evaluation of associates, leaders and managers.
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