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Unified Communications Engineer Job
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- Designs, develops, enhances, and tests complex Telecommunications systems using various tools in support of business and clinical operations.
- Responsible for identifying and coordinating new solutions, upgrades and implementations, as well as, providing support and maintenance in the areas of: Unified Clinical Collaboration Platforms, Avaya Telephony, Cisco Telephony (CUCM) and Cisco Contact Center (UCCE).
- Accountable for documenting existing and evaluating new contact center and multi-channel technologies and developing departmental standards & practices.
- Education/Experience/Licensure Education/Formal Training Work Experience Credential/Licensure REQUIRED: Bachelor’s degree in a professional discipline in Information Systems or other relevant degree.
- Self-starter with the ability to work independently and in a collaborative team environment.
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