The Judge Group

Description: Our client is currently seeking a TS cleared Help Desk Technician (Mid-Shift).. '-You have hands-on experience as a Service Technician providing Tier 1 and Tier 2. You have experience supporting mobile devices, provisioning, and managing through Mobile Device Management (MDM) software. MS or CompTIA(Security+) certifications. Experience with one or more of the following: SCCM, VDI and VMWare, Command Line/PowerShell commands

help desk technician

Location: Washington, DC Salary: $70,000.00 USD Annually - $85,000.00 USD Annually Description: Our client is currently seeking a TS cleared Help Desk Technician (Mid-Shift). Candidates must have an Active Top Secret Clearance. For immediate consideration, email your resume to Devon Owen at dowen@judge.com. Please no third parties. Job Description '-You have hands-on experience as a Service Technician providing Tier 1 and Tier 2 <ul><li>You like to solve problems, using excellent analytical and problem-solving skills</li><li>You enjoy working with diverse technologies and systems</li><li>You have exemplary telephone skills -You are passionate about providing the best customer service possible</li><li>You have 3 to 5 years of general IT experience, including 2+ years of experience working in a Windows environment.</li><li>You can write detailed and accurate logs of all user contact by entering calls into a Service Desk Automated Tool (ServiceNow)</li><li>You serve as a user liaison covering basic computer system end-user operations, including but not limited to system sign-on; Active Directory maintenance and Exchange; Microsoft Office programs, including Outlook; PC hardware, Printers, scanners, computer peripherals, Mobile devices (iOS, Android); Client PC connectivity - ethernet, TCP/IP and VPN; and, File server knowledge</li><li>You have experience supporting mobile devices, provisioning, and managing through Mobile Device Management (MDM) software</li><li>You are available for the following shifts 12pm to 10pm – Wednesday- Saturday in Washington, DC </li><li>You have an active Top-Secret clearance </li></ul>Nice to have: " <ul><li>MS or CompTIA(Security+) certifications</li><li>Experience with ServiceNow</li><li>Experience with one or more of the following: SCCM, VDI and VMWare, Command Line/PowerShell commands</li><li>Bachelor’s Degree in an IT-related field" </li></ul>Contact: dcastano@judge.com This job and many more are available through The Judge Group. Find us on the web at www.judge.com

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