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TRCC Dispatcher I - Located in Lewisville
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- We provide end-to-end medical transportation as well as fire services, integrated healthcare solutions and disaster response.
- Responsible for performing radio, telephone, and computer operations necessary to notify the appropriate flight personnel in accordance with departmental procedures.
- Answer all non-emergent and emergent EMS calls for service while collecting important information from the caller, determining the caller's needs and entering the required information into the Computer Aided Dispatch System, and notify other service agencies for action as required.
- Allocates EMS resources properly as the need arises by application of appropriate decision making rules and approved protocols.
- Assists in locating scene of incidents and selecting the safest, fastest route to such scene using all available locator aids.
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