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Travel Help Desk Analyst
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- Job Summary:This position will provide full-time support to the Missile Defense Agency as a support contractor to the Travel Management Office.
- Serve as Defense Travel Administrator (DTA) providing expertise to resolve travel related issues via phone, email, and one-on-one service
- Interface with Travel Management Company (TMC) and travelers to efficiently arrange their travel authorizations and vouchers
- Provide professional customer relations/service and knowledge to the MDA community and other associated DoD entities for cross-organizational travel
- Advise travelers on DoD Joint Travel Regulations and the established MDA Travel Business Rules
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