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Trainer
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Full-time
- You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates.
- We are currently hiring Crew Trainers for our Dunkin' stores in the Reading area.
- As a Trainer, you will manage the start to finish onboarding process for new Crew including their orientation experience and on-the-job training.
- Demonstration of knowledge of all crew positions, standards of execution, service times and standardsIntroduce new employees to e-learning, training program, expectations and store organizationTraining of all newly hired crew members of little/no previous Dunkin’ experience, using official Dunkin' and NGP Management training programsWork with new employees who have Dunkin' experience to understand their level of knowledge and what the best training path forward should be.
- Administration of e-learning usernames and monitoring of required course completion within prescribed amount of timeClear communication with Managers on the progress of their traineesWork closely with Training Manager to continue your own personal training and ensure that you are maintaining all standards of the NGP Training Department.
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