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Tier - 1 Support Technician
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- We are looking for motivated individuals interested in beginning their career in the field of IT. Because of our always expanding portfolio of new services, we currently have several entry-level Tier-1 Support Technician positions available for the right candidate
- The Tier-1 Support Technician plays an integral role in the ScaleMatrix Support Operations Center (SOC).
- Clients depend on the SOC to provide timely and sound solutions to any situation that might arise during their residency within the ScaleMatrix data center.
- Responsibilities Support of network systems (software/hardware) and data center operations.
- Assist in the provisioning of environmental, networking, security and computer systems specifically relating to ScaleMatrix cloud and colocation client needs.
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