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Ticket Operations Manager CFG Bank Arena
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- The Manager of Ticket Operations is responsible for the day-to-day ticket operations for all aspects of ticket sales and Ticket Operations management CFG Bank Arena.
- This position will work alongside the Director of Ticketing to assist with oversight of all Ticket Operations personnel and duties for CFG Bank Arena.
- Direct and manage all Ticket Operations personnel, finances, and functions for CFG Bank Arena, to ensure operational efficiencies.
- Develop and implement standards of excellence and best practices in Customer Service for all CFG Bank Arena Box Office staff to achieve industry leading ticketing services and direct the resolution of all Ticket Operations customer service issues.
- Works with all of Ticket Sales and Service for each team along with the Executive Director of Venue Booking about collaborating with new technology and working together to create the best Ticket Operations experience at CFG Bank Arena.
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