Upvote
Downvote
TEMPORARY Program Assistant Student Services
Share Job
- Suggest Revision
Intern
- TEMPORARY Program Assistant Student Services
- Division: CCC Student Services
- Oversees and assists with the day-to-day operation of a student services office or program; coordinates, assigns and participates in front-desk coverage or delivery of program services; answers, screens and refers telephone calls and visitors; resolves escalated questions and concerns from students, faculty, staff, vendors and the public regarding assigned program and services; creates forms and surveys used to evaluate program needs and effectiveness of service delivery.
- Answers student questions regarding program eligibility, policies, procedures, programs and services; verifies student eligibility and tracks program participation for funding or reimbursement purposes; sends correspondence and reports to students; responds to questions and complaints over the phone or at a public counter.
- Facilitates student, Counselor and staff use of SARS database, Colleague and program-specific electronic databases and programs as an advanced user; tracks and inputs program statistical and student data into appropriate systems; tracks student program participation and eligibility; prepares for review and submits statistical records and reports; assists in data collection for program audits.
Active Job
Updated TodaySimilar Job
Relevance
Active