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Teleradiology Help Desk Representative - Part Time - Fully Remote
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Part-time
Remote
- Experity is the leading software and services company for on-demand healthcare in the U.S. We provide software solutions that remove complexities and simplify operations for 5700+ urgent care clinics across the country.
- Employee Assistance Program - This robust program includes counseling, legal resolution, financial education, pet adoption assistance, identity theft and fraud resolution, and so much more.
- Triage inbound calls from centers inquiring on matters related to; submitting cases for reinterpretation, changing patient demographics, checking on status of a live study, requesting to speak directly with a radiologist or submitting a complaint
- Two years of related experience in basic computer skills, clerical work, call center environment, or customer service
- Electronic Medical Records (EMR): Software that healthcare providers use to input patient data, such as medical history, diagnoses, treatment plans, medications, and test results.
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