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Telephone Triage Nurse - Nurse Advice
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- Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County.
- With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care.
- The Telephone Triage Nurse is responsible for providing appropriate health information as well as triaging the patient to the most appropriate level of care.
- By utilizing assessment skills in conjunction with established medical protocols will provide phone advice education and triage within a full spectrum of acuity.
- The plan is based upon the patient's developmental and health care needs as identified through the telephonic assessment of the patient and/or the caller's physical and psychological status in response to the established clinical guidelines.
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