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Technical Support Technician
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- Fisher Phillips is an international labor and employment law firm, and we are hiring for a talented Technical Support Technician to lead our department and support the needs of the firm at an international level.
- In this role, the Technical Support Technician will provide outstanding user support for 42 offices across the United States and Mexico.
- High school diploma or equivalent and three or more years of concentrated Service Desk experience preferably in a law firm environment; or equivalent combination of education and experience.
- Microsoft Office, MTA, MCSA Windows 10/11, or COMPTIA A+ Certification desired.
- Experience with supporting or utilizing administrative features for: Aderant, Intune, iManage, Mimecast, VPN, Windows LAPS, LogMeIn/GOTO remote management, ZOOM meetings and phones, Office 365, Adobe Acrobat DC, BigHand Dictation, Workshare, FortiClient, OKTA, JIRA, BitLocker, Internet Browsers, etc.
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