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Technical Support Specialist - Utah
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- Degreed is looking for a Technical Support Specialist to join our Client Experience (CX) team.
- As a Technical Support Specialist, you will interact directly with Degreed clients and their end-users to ensure that technical issues are resolved quickly and efficiently.
- Track and document all technical issues and the steps taken to resolve the issue,including writing articles in the Knowledge Centre;escalate cases to upper-tier engineers or other CX resources when appropriate.
- 1-3 years of experience in technical customer service/technical support or help desk support.
- Employer-paid life insurance, AD&D, short-term disability, and long-term disability
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