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Technical Support Specialist II
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$65,000 - $75,000
Full-time
- The OpportunityQuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine.
- Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement.
- The RoleAs we continue to grow as QuidelOrtho, we are hiring for a Technical Support Specialist II (TSSII) to join our Technical Solutions Center (TSC) team.
- The Technical Solutions Center team supports our Blood Banking and Clinical Chemistry testing platforms and assays and delivers end customer support in compliance with internal procedures and with the objective to enhance remote resolution and satisfy customers.
- This position will work Tuesday - Saturday 10:00 a.m. - 6:30 p.m. ET. Candidates can be hybrid based near our Technical Support Center in Rochester, NY or remote in the US. The ResponsibilitiesFocused on the direct support of our customers by providing expert technical solutions for both assay and instrument related issues using telecommunication, chat or other emerging technologies.
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