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Technical Support Specialist
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- Through its partnerships with the country's largest pharmacies and grocers, including CVS, Walgreens, Walmart, Kroger and Albertsons, SingleCare improves access and adherence to more affordable medications and has helped millions of Americans collectively save over $8 billion on their medications.
- We are seeking a highly motivated Technical Support Specialist to join our dynamic help desk team.
- This role requires delivering top-tier technical support, troubleshooting complex issues, and ensuring seamless IT operations.
- Order, configure, ship, migrate, and support Windows/macOS operating systems, hardware such as desktops, laptops, printers, scanners, and mobile devices.
- Troubleshoot A/V technical issues: Diagnose and resolve problems with audio-visual equipment, including televisions, microphones, video conferencing systems, and digital video wall displays, ensuring minimal disruption to office operations.
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