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Technical Support Specialist
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- The Technical Support Specialist develops practical and innovative ways to identify and meet the goals of the LUFKIN Automation Product Line. This role has the ability provide technical expertise and support to customer employees, LUFKIN employees, engineering staff, and management, including but not limited to troubleshooting, material handling, safety procedures, and a broad range of LUFKIN Automation application offerings.
- Work with customer employees and management to promote, maintain, and drive continuous improvement in safe work practices while monitoring, proper use of application, quality assurance, and adherence to contract requirements.
- Minimum of 5-years of experience with a licensed journeyman/master electrician, or a bachelor’s degree in electrical engineering with qualifying electrical/controls on the job training, or associate degree in automation, controls, or instrumentation with 5 years field experience.
- Ability to learn or have in-depth knowledge of all LUFKIN Automation product offerings, including but not limited to Rod Pump Controllers, Progressive Cavity Controllers, Hydraulic Lift Controllers and Variable Speed Drive with Rod Pump Applications
- Must have exposure to SCADA system products and service offerings, including knowledge of radio/telemetry and Modbus communications protocols
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