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Technical Support Specialist
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- Kaseya ® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide.
- insightpartners.com ), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.
- Required Skills: Virtualization technologies, system administration, cloud computing, XFS file systems, Linux command line, backup technologies, and more.
- CompTIA (A+, Security+, Net+) preferred.
- Continuously maintain ticket backlog, recording support activities in our Help Desk ticketing system and follow up within customer Service Level Agreement targets.
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