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Technical Support Specialist
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- Technical Support Specialist
- The Technical Support Specialist will provide support and solutions for end users.
- This will encompass problem resolution, escalation of such requests via phone, web, email, and deskside, for various business applications, desktop/laptop computer, VPN ID Administration, and other general IT related tasks.
- In addition, the position requires installation and configuration of various hardware and software, hardware warranty support and implementation of proactive measures to ensure the highest uptime for our customers.
- Provide hardware/software support to clients via emails, phone calls and on-site
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