Upvote
Downvote
Technical Support Specialist
Share Job
- Suggest Revision
$28 - $31.49 an hour
Full-time
- To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources.
- Working under minimal supervision from the Director, Client Services, and referring only unfamiliar/undocumented issues for management review or approval, the Technical Support Specialist provides effective Tier 2 technical support and desktop application assistance for Connection workers in multiple, geographically diverse company buildings, home office locations and in support of Customer engagements.
- Key responsibilities of this position include responding to a variety of support requests in-person or remotely; performing technical troubleshooting; workstation builds/rebuilds; installing operating systems; software/hardware installs; patching systems and protecting against viruses/malware; and troubleshooting peripheral and mobile devices.
- Provides effective Tier 2 technical support and desktop application assistance for Connection workers in multiple, geographically diverse company buildings, home office locations and in support of Customer engagements.
- Responds to a variety of support requests in-person or remotely; performs technical troubleshooting; workstation builds/rebuilds; installing operating systems; software/hardware installs; patching systems and protecting against viruses/malware; and troubleshooting peripheral and mobile devices.
Active Job
Updated 22 days agoSimilar Job
Relevance
Active