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Technical Support Specialist
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- The Technical Support Specialists are responsible for providing highly technical service level support to customers on Aristocrat-supported product lines released in Class II, Class III, Historic Horse Racing, and Video Lottery Terminal markets.
- Provide support to Aristocrat Service Center for Class II, Class III, Historic Horse Racing, Video Lottery Terminal, and Casino Management System hardware/software support.
- Experience with remedy, Jira, Confluence, networking, and experience with SAS & g2s protocols a plus.
- A minimum of 5 years or more of related experience in the gaming industry with active knowledge of slot machines & casino management systems.
- Demonstrable skills in the Microsoft Office Suite, PowerPoint, Excel, Word, Data Systems, MS/Power/BI
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