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Technical Support Representative (Level II)
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- As a Technical Support Representative II , you will provide top-tier technical support to both customers and distributors, manage case logs and resolutions, and maintain an exceptional level of customer service.
- This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing.
- 2 + years providing technical support (phone, email, and/or on-site)
- Ability to build, configure, troubleshoot, and repair PCs
- Intermediate knowledge of networking hardware and configuration
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