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Technical Support Representative
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Full-time
- Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial transportation.
- The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, and operational excellence to empower a broader, more diverse audience of drone users - from first responders to insurance claims adjusters, utilities, and more!
- We're highly focused on customer enablement, retention, and loyalty, and we work closely with partner teams in the Skydio Customer Success organization to ensure customers get the best out of their UAS investment.
- We're looking for a technical product support professional who is passionate about helping commercial customers get the most out of industry-leading autonomous UAS drone investments.
- You'll utilize your proven B2B customer support skills and capabilities to assist Skydio pilots and drone operators in understanding product features, troubleshooting software, hardware, and cloud issues, and recommending best practices for safely and effectively flying.
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