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Technical Support Engineer - Tier 3
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Full-time
- This role requires a deep understanding of various technologies, including Meraki, Windows, Azure, Networking, backups, and Ubiquiti, as well as excellent problem-solving and communication skills.
- Provide expert-level technical support to resolve escalated issues from Tier 1 and Tier 2 technicians.
- Troubleshoot and resolve complex technical problems related to Meraki, Windows, Azure, Networking, backups, VOIP, and Ubiquiti systems.
- Provide training and mentorship to Tier 1 and Tier 2 technicians, contributing to their professional growth and skill development.
- Strong knowledge of Meraki, Windows, Azure, Networking, backups, VOIP, MDM, and Ubiquiti technologies.
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