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Technical Service Coordinator
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- Training will involve occasionally shadowing field technicians on job sites in and around Syracuse, NY.
- As a Technical Service Coordinator you will be responsible for providing level 1 technical support to both customers and field technicians.
- This involves remotely troubleshooting and resetting alarm panels and access codes, preparing on-site appointments or panel changes.
- It would be beneficial if you had some previous experience in an IT support role, and a general understanding of networking principles and the electronic security industry.
- Remain up to date on all security services and life safety products and equipment being offered
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