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Technical Implementation Consultant
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- The goals of the Technical Implementation Consultant are to provide product recommendations and configurations, technical expertise for integrations, developing and coding sound technical solutions, ensuring proactive communication to clients and internal staff, and managing enhancement requirements and escalations and capability to understand simple to complex business requirements and design a technical solution to meets those needs.
- Ensure sales, account management, and support have appropriate tools to sell and support the Professional Services offerings including the creation of customized workflow and system data flow diagrams
- Conduct implementation pilots and help customer envision final solution
- Identify areas for process improvement within the Professional Services organization and make recommendations to Management
- Bachelors or Masters degree in Computer Science, Electrical Engineering or equivalent
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