Ursus Inc

This unique role requires a blend of skills in content writing, front-end development (specifically in React), and a passion for creating engaging, informative customer experiences.. The ideal candidate will play a crucial role in developing and maintaining our customer portal built on Docusaurus, crafting user-centric documentation, and automating customer onboarding workflows.. Contribute to our documentation repositories, utilizing a docs-as-code approach.. 4–7 years of professional experience as a support engineer, technical writer, or similar role. A passionate advocate for beautiful documentation and user enablement.

content engineer

JOB TITLE: Technical Content Engineer LOCATION: Pleasanton, CA (Fully onsite) DURATION: 4-6 week contract to hire RATE RANGE: $50-60/Hour Our fast growing, SaaS client is seeking a versatile Technical Content Engineer to join their team at our Pleasanton,CA office. This unique role requires a blend of skills in content writing, front-end development (specifically in React), and a passion for creating engaging, informative customer experiences. The ideal candidate will play a crucial role in developing and maintaining our customer portal built on Docusaurus, crafting user-centric documentation, and automating customer onboarding workflows. This position is 100% onsite and offers the opportunity to significantly impact our customer engagement strategy. What You'll Do <ul><li> Craft user manuals, how-to guides, and other technical documents that are clear, concise, and engaging.</li><li> Collaborate with engineers and subject matter experts to understand technical concepts and functionalities. (In-depth implementation knowledge is not required, but a strong grasp of technical principles is essential.)</li><li> Contribute to our documentation repositories, utilizing a docs-as-code approach.</li><li> Expand upon existing content, injecting your unique voice and expertise, and rounding out our current knowledge bases.</li><li> Embrace challenges—you'll encounter problems you haven't faced before, but we'll provide the resources and support to help you learn and conquer them. </li></ul>Who You Are <ul><li> 4–7 years of professional experience as a support engineer, technical writer, or similar role</li><li> A master communicator with a knack for simplifying complex information.</li><li> Highly technical with strong ability to pick up on and understand technical concepts.</li><li> A passionate advocate for beautiful documentation and user enablement.</li><li> Thrives on tackling new challenges and embraces a continuous learning mindset. </li></ul>Bonus Points <ul><li> Knowledge and working experience with Docusaurus or other documentation frameworks.</li><li> Actively involved in the open-source community.</li><li> Familiarity with our industry or related fields (we'll provide training, but relevant experience is a plus). </li></ul>IND123

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