Upvote
Downvote
Team Lead
Share Job
- Suggest Revision
- The Team Lead ("TL") position assists the *General Manager ("GM") in managing the hotel operations on a day-to-day basis to ensure optimum performance and continual improvement in the Key Performance Indicators and 100% guest satisfaction.
- The TL resolves guest and associate issues, and performs other duties as required to develop efficiency and profitability in all aspects of property management.
- Assists the GM in ensuring that associates at the property are driving company initiatives to increase revenue, lower costs and increase guest and associate satisfaction.
- Trains associates on company standards and job performance expectations when the GM is not available.
- Assists the GM in monitoring in-house guest balances and direct bill receivables, commission payments by vendors, and issuance of refund checks.
Active Job
Updated 5 days agoSimilar Job
Relevance
Active