Broward County Government

Experience with Solarwinds Network Managment. Provides design, procurement, implementation, and administration of the network infrastructure - routers, switches, and plans; provides procurement, implementation, and administration of firewalls; provides administration of the Voice over Internet Protocol (VoIP) phone system; and manages network related projects.. Performs change control tasks, including implementing and updating web applications as needed by application analysts; launches and implements any new technologies approved by management and special task force; studies, investigates, reviews, and recommends implementation of evolving and emerging technologies.. Provides help desk support; responds to calls, emails, incident tickets, and/or inquiries from computer/network users and customers to resolve/troubleshoot microcomputer and minicomputer hardware or software issues; provides tech support in the field and after hours support.. Provides systems administration for servers, patch installation and upgrade maintenance; installs, configures, and reimages desktop/laptop hardware and software; performs data backup and restores; and manages computer security and virus removal.

network analyst

Requirements And Preferences The Broward County Board of County Commissioners is seeking qualified candidates for Systems Network Analyst, Senior. The following are the main roles and responsibilities of the Sytems Network Analyst, Senior: Responsible to maintain and configure the BC Wi-Fi and public Wi-Fi. Manage network port configurations with 802.1x protocols. Assist in evaluating, planning, and implementing new security systems, tools, processes, and procedures. Use of cognizant communications to translate customer requests into technical design documents. Provide support resolving Network problems that are especially difficult to diagnose, such as VPN access, intermittent problems for those problems involving advanced networking issues. Maintain competency and enhance professional growth and development through networking, trade publications, continuing education, and conferences. Make recommendations to management on new Network hardware, software, or related tools. Document production Infrastructure system design. Proactively analyses, troubleshoots, and resolves network issues. Handle day-to-day network related tickets. Document problems and resolution. Conform to current service delivery system and maintain audit trail for all changes made. Work closely with Senior IT staff and ETS Management. Ensure proper documentation through internal change control process. The candidate must have Administration experience with Cisco Routers, Switches, Citrix Gateway for VPN access and Firewalls. Provide after hour on call support and participate on an “on call” rotation. General Description Performs advanced professional, technical and analytical work with administrative responsibility in automation systems implementation and development. Works independently, under limited supervision, reporting major activities through periodic meetings. Minimum Education And Experience Requirements Requires a two (2) year degree from an accredited trade, technical or vocational school, college or university with major coursework in computer science or closely related field. (One year of relevant experience may be substituted for each year of required education.) Requires four (4) years in supporting users and analyzing computer systems or closely related experience. Special Certifications and Licenses None. Preferences <ul><li>Graduation from an accredited two (2) college or university with major course work in computer science or related field.</li><li>Experience with Cisco DNA Spaces</li><li>Experience with Solarwinds Network Managment</li><li>Experience with Cisco Prime</li><li>Experience with Solarwinds Network Managment</li><li>CCNA Routing and Switching </li></ul>Duties And Responsibilities The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary. Provides design, procurement, implementation, and administration of the network infrastructure - routers, switches, and plans; provides procurement, implementation, and administration of firewalls; provides administration of the Voice over Internet Protocol (VoIP) phone system; and manages network related projects. Analyzes, diagnoses, and rectifies issues related to server and/or desktop/laptop computer problems as they are reported on an emergency or non-emergency basis; including issues related to missing drives and group policy scripts. Completes ad-hoc projects based on end user and Information Technology (IT) analyst needs, including troubleshooting and updating and maintaining file systems. Performs change control tasks, including implementing and updating web applications as needed by application analysts; launches and implements any new technologies approved by management and special task force; studies, investigates, reviews, and recommends implementation of evolving and emerging technologies. Performs analyses of systems designs, develops applications, and documents work flow and processes; reviews peer-reviewed and professional material in digital and paper formats to keep up with the latest trends in both the library and technology community. Provides help desk support; responds to calls, emails, incident tickets, and/or inquiries from computer/network users and customers to resolve/troubleshoot microcomputer and minicomputer hardware or software issues; provides tech support in the field and after hours support. Provides systems administration for servers, patch installation and upgrade maintenance; installs, configures, and reimages desktop/laptop hardware and software; performs data backup and restores; and manages computer security and virus removal. Performs related work as assigned. WORK ENVIRONMENT Physical Demands Physical demands refer to the requirements for physical exertion and coordination of limb and body movement. Performs medium work that involves walking, standing, stooping or lifting all of the time and also involves exerting between 20 and 50 pounds of force on a regular and recurring basis or exceptional skill, adeptness, and speed in the use of fingers, hands, or limbs in tasks involving very close tolerances or limits of accuracy. Unavoidable Hazards (Work Environment) Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken. Involves routine and frequent exposure to electrical shocks. SPECIAL INFORMATION County Core Competencies All Broward County employees strive to demonstrate the County's four core behavioral competencies. <ul><li>Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.</li><li>Customer focus: Building strong customer relationships and delivering customer-centric solutions.</li><li>Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.</li><li>Values differences: Recognizing the value that different perspectives and cultures bring to an organization. </li></ul>Americans With Disabilities Act (ADA) Compliance Broward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at 954-357-6500 or email Profstandards@broward.org to make an accommodation request. Emergency Management Responsibilities Note: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned. County-wide Employee Responsibilities All Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies. All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.

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