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Systems Administrator (Windows)
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Full-time
- Answering questions about installation, operation, configuration, customization and usage of assigned products installed on Windows 10 Computers.
- Hardware support includes, but not limited to Intel x86 based PCs, overhead projectors, soft boards, telecommunications, laser and inkjet printers, scanners, and Common Access Cards (CAC).
- Software support includes, but not limited to Windows operating systems currently supported by Microsoft, Microsoft Office Suite, and various specialty engineering and scientific development tools.
- Systems Administrator will coordinate with the Corporate IT Help Desk to maintain the established Incident Tickets and Change Request process to track support using Remedy.
- Support also includes working with the organizations Information Assurance Officer (IAO) for achieving system accreditation.
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