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Systems Administrator
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- Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure
- Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
- Knowledge of computer hardware, operating systems and desktop applications, server backups, printers, Scan guns, remote access and remote control software and data cabling Experience with scripting and automation tools
- Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols
- Understanding of customer service software, local area networks (wired and wireless) file, print and email servers, video conferencing and voice systems
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