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System Operations Analyst Mid
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Full-time
- Encantado Technical Solutions (ETS) is an unpopulated joint venture between Edgewater Federal Solutions, Inc. and ECS Federal, LLC. ETS is bolstered by second-tier subcontractors KeyLogic and Amentum.
- Encantado Technical Solutions is currently seeking a SOC Analyst II to support the IT program at a major national laboratory.
- We blend IT Service Management tools and best-practice ITIL processes to lead improvements in IT Service Management.
- Our portfolio includes automated discovery, performance and availability monitoring, enterprise and mission testing, a central tool suite with a service asset repository that supports all ITSM processes, including mature service catalog, request fulfillment, incident management, knowledge management, problem management, change management, service asset and configuration management, enterprise logging, and event management practices.
- This SOC Analyst position provides for the monitoring and notification at a major national laboratory IT infrastructure which includes servers, network, databases and applications.
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