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System Operation Manager Local to / Hybrid Onsite
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- The Common Noticing System Operations Manager will be the principal facilitator of all governance and IT processes defined to support Notice generation, management and distribution serving multiple client programs and their systems.
- The CNS Ops Manager will collaborate with business groups, architecture, and the PMO to refine the Vision for the service and establish a strategy and roadmap to get there.
- They will work with the Vendor(s) providing these services to meet objectives in the roadmap and measure Vendor performance using or enhancing a performance framework of operational metrics and targets based on ITIL standards.
- The ideal candidate will have strong background in Enterprise Content Management as a Program, project, or IT lead using industry leading ECM tools.
- Collaborate with peer teams to provide and enhance services and help it evolve in line with agency and Commonwealth mandates.
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