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SVP, Customer Success - Regulated Industries
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$333,000 - $431,000 a year
Full-time
- We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way.
- Salesforce’s worldwide Customer Success team is a global network consisting of three pillars; Account Success, Product Education, and Customer Support.
- Salesforce is looking for a highly effective business and technology leader to become the SVP of Customer Success for our Regulated Industries which includes Financial Services (FINS) and Healthcare & Life Sciences (HLS).
- This role reports to the global EVP of Customer Success.
- The CSMs deliver and orchestrate engagements through our Success Plans, most notably our Signature Success Plan. The SVP collaborates across Salesforce by working to address any customer satisfaction, adoption, professional services, or renewal issues within their region, resulting in clear accountability, consistent service, and one face to the customer.
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