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Support Engineer
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Full-time
- The Support Engineer role puts you in a high-exposure support position assisting our enterprise customers and resolving technical issues with our software solutions.
- Product Support: Becoming an expert in our product suite and working hands-on with Microsoft technologies – including SharePoint, Office 365, Azure, SQL Server, Window Server, and IIS. Supporting our customers by providing solutions that resolve and simplify complex technical issues in the Microsoft Cloud.
- Analyzing and troubleshooting software issues through the use of internal logging and development resources.
- Learning about our technology – including release updates and new products – through on-the-job training and education
- As a Support Engineer, you’re the main point of contact for support for our customers, which means you have strong problem solving and customer service skills.
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