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Support Analyst, IT
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$65,000 - $70,000 a year
- Canvas Worldwide is currently seeking a Helpdesk Support Analyst to join our Technology & Agency Services team (CTAS).
- The role is for first-level support of our endpoints (Windows, macOS, iOS, Android, etc.)
- Monitor and respond to associate technical requests via Zendesk ticket queue as well as Teams support channel
- Help identify any systemic, ongoing issues and work with desktop support and vendors to isolate and remedy issues
- Strong familiarity with Intune, Azure, MS Office 365, SharePoint, Adobe
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