Columbia University

The Department of Biological Sciences invites applications for a Desktop and Server support position at the rank of Staff Associate II beginning June 1, 2024.. Minimum Degree Required:Bachelor’s degree in related field (Computer Science, IT Support or similar field)Minimum Qualifications: 4 years of relevant work experience.. Knowledge of Windows servers, Linux servers, various desktop software packages (Adobe, Microsoft, Apple, etc.). , and basic coding and programming skills for batch file creation.. Preferred Qualifications: Level 2 or higher Help Desk support with hands-on experience.

staff associate

The Department of Biological Sciences invites applications for a Desktop and Server support position at the rank of Staff Associate II beginning June 1, 2024. Initial appointment is for six months, with the possibility of annual renewals contingent on satisfactory performance.Reporting to the Director of IT Resources, the incumbent will provide the following services to the Department of Biological Sciences: Participate in providing end-user support for all employees in the departmentInstall software as needed; troubleshoot hardware and software issues when necessaryMaintain and trouble-shoot departmental computer systems (workstations, file servers, web servers)Help the department’s research groups with backups and data restorationAdvise faculty, research staff, and graduate students on purchase and use of computer and peripheral equipmentAssist faculty with computer replacement programWork with university-level IT support team to resolve network, email, and other issues Although infrequent, some evening and weekend hours will be required. Minimum Degree Required:Bachelor’s degree in related field (Computer Science, IT Support or similar field)Minimum Qualifications: 4 years of relevant work experience. Knowledge of Windows servers, Linux servers, various desktop software packages (Adobe, Microsoft, Apple, etc.), and basic coding and programming skills for batch file creation.Preferred Qualifications: Level 2 or higher Help Desk support with hands-on experience.

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