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Sr. UX Manager
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- Cognizant is looking for an UX Conversational AI content writer.
- UX writing contributes to the overall user experience by providing users the ability to navigate the digital journey independently and successfully through copy solutions that create a clear, informative, and intuitive flow.
- Owns the communication component of the design for both the native mobile app (iOS and Android) and web (kp.org).
- Leverage UX researcher provided qualitative and quantitative research to understand user needs, challenges, and opportunities for improvements.
- Provide detailed UX artifacts in the way of a copy deck and/or prototypes (can include English & vendor-provided Spanish copy, accessibility labels, and event handling/errors, etc.)
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