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Sr Technical Acct Mgr
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$105,000 - $145,000 a year
Full-time
- This role acts as a virtual IT Manager/vCIO to ensure clients’ documentation and SOPs are up to date, to align the client to the Meriplex technical standards, and to handle technical escalations.
- Present and collaborate on client evaluations with vCIO and/or Client Success Managers.
- Assit with firmware and patch remedation.
- Assit with client RCA delivery.
- Track all time accurately in Meriplex PSA.
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