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Sr. Service Manager
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Full-time
- Businesses: Briggs Equipment, Briggs Earth & Ag, Briggs Truck & Rail, Briggs Warehouse Solutions
- Value Proposition: We are an ESOP-owned company with a customer-first focus.
- The Sr. Service Manager provides the vision, direction and support to ensure customer satisfaction while maintaining company profitability through defined empowerment and supervision of the Service Department and its team members.
- Ensure a safe working environment through partnership with leadership and the Director of Environmental Health & Safety to report such issues.
- Coach and develop direct reports on employee relation issues, to manage customer orders and repairs, ensure proper job openings, quote completion, job changes, closing and invoicing
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