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Sr. Program Manager, Amazon Warehousing And Distribution
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$92,500 - $185,000 a year
Full-time
- Amazon Warehousing and Distribution (AWD) builds on that foundation with a bulk storage and distribution service for FBA sellers.
- We are looking for a passionate, result-oriented, and influential Sr. Program Manager to drive the Operations Experience for AWD. This is an opportunity to work in a startup like environment within Amazon and we seek candidates who are motivated by a fast-paced and highly entrepreneurial environment.
- Key responsibilities for the Sr. Program Manager (Ops Experience) will include Seller escalation tracking & resolution, defect reduction, provide the business perspective for new product and site launches.
- This role drives seller-facing support for Multi-Channel Distribution (MCD), creating processes, investigation paths and policies to support pilots and launches.
- Improve Tier-2 level escalation resolution SLA where unknown ops issues and or Ops actions are required
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