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Sr. Product Manager - Amazon Connect
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- GEICO is looking for an accomplished, customer obsessed, and results oriented Senior Product Manager to lead the evolution of our customer service platform.
- You will be at the heart of reimagining GEICO's customer service experience, ensuring that our solutions on the Amazon Connect platform are not just aligned with our business strategy, but are also driving value in a tangible and measurable way through clear OKRs and KPIs.
- In this dynamic role, you'll be key to driving GEICO's digital transformation by being part of a growing Product Organization working in cross-functional teams to implement cutting edge technologies, foster a culture of innovation, and ensure seamless integration of digital solutions across the organization.
- Strategic Partnership with Business Leaders: Forge strong relationships with business leaders to ensure our Amazon Connect solutions are aligned with GEICO's strategic objectives.
- At least 2 years’ experience in Amazon Connect, cloud infrastructure, machine learning, and related service platforms, with the ability to harness these technologies in line with GEICO’s strategic goals
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