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Sr. Director, UX Research, AI
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$216,700 - $379,300 a year
Full-time
- We are seeking a Senior Director of UX Research who is passionate about leveraging AI technologies to create empowering and supportive experiences for people at work.
- You will be joining our 130+ UX Research & Insights (UXRI) Organization, in our rapidly scaling global Experience Team (EX) of over 800 UX Professionals (Research, Design, Product Content, and Ops).
- This role leads a UX research team that focuses on delivering AI-driven product experiences that resonate with our customers.
- Our researchers, spanning diverse backgrounds such as HCI, Human Factors, Cognitive and Experimental Psychology, Product Market Research, and Behavioral Sciences, collaborate seamlessly with product management, engineering, and design teams across the product development lifecycle.
- At ServiceNow, UX research has an integral role, driving innovation and propelling our products forward.
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