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Sr Director, Field Service And Business Operations
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- A family-owned company, bioMerieux has grown to become a world leader in the field of in vitro diagnostics.
- Timely and insightful business intelligence, KPI monitoring and supporting tools that enable the consistent, effective, and efficient delivery of best-in-class service and support.
- Establish the vision and lead the Field Service Operations and Customer Service Business Operations teams to achieve the corporate goals.
- Establish and direct the team to achieve service revenue, operating and capital expense targets in keeping with the overall bioMerieux revenue growth strategy.
- Support projects across CSO for the configuration and harmonization of system solutions, training and maintenance across all CRM, Knowledge Management, Field Service Lightning, Optimization, Reporting, SAP, and Technology application areas.
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