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Sr. Desktop Engineer
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Full-time
- The Sr. Desktop Engineer will drive the strategic direction for corporate desktop support services including virtual desktop infrastructure, laptop imaging, printer support, user account administration and other hardware, software, and telephony integration.
- This includes providing support and troubleshooting for problem remediation, installation, configuring, diagnosing, repairing, and upgrading of corporate desktop/voice hardware and software according to Arbella standards.
- The scope of responsibilities includes researching and identifying industry best practices to be implemented at Arbella.
- Knowledge of software packaging tools (e.g., InstallShield, App-V sequencer, Wise)
- Understand and promote Arbella standards, guidelines, and policies for use and support of technology and IT Security standards.
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